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POSITION ANNOUNCEMENT JOB TITLE: STATUS: CLASSIFICATION: PROGRAM: POSITION RESPONSIBILITIES: Essential functions of this job include, but are not limited to: Follows employment procedures as detailed in the Employment Manual. Assists program management with keeping manual up to date. Assesses client’s skills and job readiness through approved methods. Assesses and assists clients upon intake in obtaining proper identification (i.e., social security card, birth certificate) for employment purposes. Verifies and assesses suitability of clients’ employment. Maintains contact with clients’ employers to ensure long term placement. Documents all contact, accurately and in a timely manner. Assists clients in planning structured/effective job searches. Enters job search itineraries and job verification information into the CMIS data base completely and accurately in a timely manner. Keeps current on all inappropriate/incomplete job searches and discusses intervention at Team Meetings. Conducts training on employment issues including, but not limited to: job readiness, vocational choices, grooming, job retention skills, behaviors, and resumes. Maintains accurate records of clients’ employment and vocational training while in the program. Maintains and updates binders and CMIS in regard to job verification forms, weekly work schedules and job searches. Completes accurate and detailed logs in CMIS regarding to clients’ employment status. Compiles and maintains accurate monthly statistics on the number of clients placed, average wage, average job search time, number of clients that completed employment class, and number of jobs obtained with benefits. Submits same to Employment/Education Coordinator and supervisor by established deadline. Surveys newspapers, the internet and other sources to locate employment opportunities for clients. Maintains positive and professional communication with established job contacts. Conducts on site and telephonic job checks of clients who are currently working as directed by Program Manager. Completes a job check log in CMIS on the day the check was conducted noting, date, time, employment location, name of supervisor spoken to, if applicable, and any other relevant information. Immediately completes an Incident Report in CMIS for unknown whereabouts when a job check is unsuccessful. Posts schedule as directed by the Program Manager or designee. Completes filing and closes files in a timely manner. Refers clients to prospective employers and monitors progress of clients on the job; accurately documents observations. Effectively communicates, verbally and in writing, job readiness and placement assistance for vocational programming to Caseworkers and referring agency personnel. Identifies hard to place clients and consults with Employment/Education Coordinator or supervisor for immediate assistance. Makes appropriate outside referrals. Creates, updates, and maintains job board for facility. Monitors Agency vehicle use and maintenance needs and accurately reports any needs to Facility Manager. Accurately records mileage, gas usage, and other pertinent information of transporting clients and staff. Effectively communicates transport problems to supervisor. Transports clients as directed and follows Agency standards, rules, regulations, and all laws for safe transport. Attends off-site trainings, and meetings. COMMUNICATION AND INTERPERSONAL SKILLS Facilitates and maintains productive communication while maintaining a professional, prosocial relationship with clients and employees. Maintains appropriate boundaries with clients as outlined in Agency Code of Ethics and other policies. Expresses empathy regarding client situations as appropriate. Recognizes antisocial thinking and behaviors. Addresses them immediately, positively, and in a non-threatening manner. Acknowledges clients’ prosocial behaviors and generates a reward report if warranted. De-escalates potentially volatile situations between clients when necessary utilizing cognitive-based intervention strategies. Effectively communicates pertinent information at shift change to co-workers and/or program management staff (i.e., client hospitalizations, suicide watches, federal incident reports, AWOL /escaped clients, unknown whereabouts). Maintains telephone coverage during hours on duty. Answers calls courteously and professionally, directs calls appropriately, and takes accurate messages as necessary. Interacts professionally with employees, visitors, guests, law enforcement, court, and safety personnel. MODELING SKILLS Speaks positively about the program, Agency, and employees. Speaks positively about programming, law enforcement, courts, and the law in general. Displays prosocial thinking and prosocial behavior. Demonstrates respect toward employees and clients. KNOWLEDGE Assists clients in role playing difficult situations to achieve a more positive result. Demonstrates an understanding of the principles of cognitive-behavioral therapy. Assists clients in efforts to problem solve. Demonstrates an understanding of the principles of social learning (applies to What Works programs only). OTHER Ensures clients’ rights are upheld. Maintains client and staff confidentiality according to Agency policies and procedures; state law; and federal regulations to include Confidentiality on Alcohol and Drug Abuse Patients Records, 42 C.F.R. Part 2 and the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), 45 C.F.R. Parts 160 and 164. Obtains required training hours on an annual basis. Attends staff meetings and required training sessions. This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties requested by his/her supervisor. Regular work schedule of 40 hours per week. **Duties marked with two asterisks do not apply to Program Coordinator at CROSSWAEH. STRENGTH RATING/ PHYSICAL DEMANDS: WORK ENVIRONMENT: QUALIFICATIONS: STARTING RATE: CONTACT: Employees of Oriana, House, Inc., should submit a letter of interest. Please refer to the Operations Manual (Recruitment Procedures and Position Announcements, 3003) regarding the complete requirements for letters of interest. Please be aware, if the employee does not meet the requirements, a supervisor may choose not to interview him/her. Outside Applicants can:
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